LOULOU AI for Hotel & Resort Spas

Forbes-level service on every spa call.

A cross-departmental AI concierge for hotel and resort spas, booking treatments, handling room and dining tie-ins, and maintaining the Forbes-level warmth your property is known for.

See how LOULOU handles resort spa calls

40%

of resort spa booking intent happens after business hours

$600+

average value of a resort couples spa booking

20–30%

more booked spa appointments within 60 days

24/7

answer coverage with no overnight staffing burden

The problem we built LOULOU AI to solve for hotel and resort spas

The resort spa desk is the most under-protected revenue surface on your property. Therapists are in treatment rooms, coordinators are checking guests in, and the phone rings during your busiest service window, from a guest who wants to book a couples massage, add a room, and reserve dinner. That call is worth $1,200+ in revenue. It goes to voicemail. LOULOU closes the gap: one AI concierge across your entire property, speaking in your brand voice, booking across every revenue center, and handling the complexity of cross-departmental reservations that no answering service can manage.

What hotel and resort spas struggle with

Resort spa desk understaffed while therapists are in treatment rooms
Cross-reservation calls (room + spa + dining) fragmented across departments
After-hours spa booking interest lost to voicemail
International guests abandoning calls at English-only IVR
Gift vouchers and package questions tying up coordinators
No waitlist automation when high-demand slots open up

How LOULOU AI works for Hotel & Resort Spas

LOULOU is a multilingual AI booking concierge for hotel and resort spas, handling cross-property reservations for spa, rooms, and dining with the warmth your guests expect from a 5-star property.

What LOULOU AI does about it

One AI concierge for spa, rooms, dining, and activities

Native integrations with Book4Time, Agilysys, Mindbody, and SevenRooms

Recommends treatments and upsells packages in your brand voice

Handles intake, pre-care instructions, and policy explanations

Manages cancellations and automated waitlist re-fill

Forbes-aware language patterns, trained to your 5-star standards

Questions hotel and resort spas ask us

Can LOULOU book across the resort — spa, rooms, and dining — in one call?

Yes. A guest can book a suite, two couples massages, and a dinner reservation in a single conversation. LOULOU writes each booking into the correct system (Opera, Book4Time, SevenRooms) before the call ends.

Which spa systems does LOULOU integrate with?

LOULOU has native two-way integrations with Book4Time, Agilysys, Mindbody, Boulevard, and Spa Soft. Bookings write directly with therapist preference, treatment, duration, add-ons, and intake notes.

Is LOULOU appropriate for Forbes 5-Star resort spas?

Yes — LOULOU was originally piloted at Forbes-rated resort spas. Voice, pacing, and recommendation style are designed for premium properties where the brand voice on the phone is part of the product.

How quickly can a resort spa go live?

Most resort spa deployments are live within 4–5 weeks. We start with your spa menu and brand voice, integrate your booking system, run parallel call testing, and cut over when your team is confident.

Ready to transform your hotel and resort spas?

Tell us about your property — we'll configure LOULOU AI and have it live in days.

See How LOULOU AI Handles hotel and resort spas