Vail, CO · Med-Spas
Vail is a flagship Colorado ski-resort hospitality market with a long winter season, growing summer demand, and a guest base that expects flagship-level service across every touchpoint. Phone pressure during ski season is extreme, particularly for cross-departmental booking calls that span suite, ski concierge, spa, and dining in a single conversation.
25–40%
new patient acquisition lift in 90 days
$3,500+
average first-year value of an injectables patient
100%
of calls recorded and transcribed for compliance
24/7
coverage for social-ad leads
LOULOU is built with HIPAA-aligned data handling: encrypted in transit and at rest, BAA available, scoped data retention, and audit logging. We do not transmit PHI to third-party LLM providers without your explicit written approval and a compliant configuration.
No — and that is intentional. LOULOU is trained to recognize clinical questions and respond with pre-approved language that books a consultation with a licensed provider rather than offering medical guidance. Your scope-of-practice rules are configurable.
LOULOU integrates with Boulevard, Aesthetic Record, PatientNow, Mindbody, Symplast, Nextech, and other major aesthetic practice management platforms via API.
Yes. LOULOU is in production at peer Colorado mountain resorts and absorbs the winter call surge with no seasonal hiring.
LOULOU handles year-round, with no seasonal ramp — the same coverage at 11 p.m. in July as 11 p.m. in January.
LOULOU AI answers every call for Vail med-spas — 24/7, in 30+ languages, with the warmth your guests expect.
See LOULOU handle a med-spa intake call→