Miami, FL · Med-Spas
Miami is one of the most international hospitality markets in the United States. South Beach hotels, Brickell restaurants, Coral Gables med-spas, and Coconut Grove resorts all serve a guest base that is roughly half international, with Spanish and Portuguese the dominant non-English languages. The city's events calendar — Art Basel, Miami Music Week, Super Bowl years, F1 — creates compression weeks that overwhelm front-desk staffing. Miami also has one of the country's largest after-hours dining cultures, with reservation calls coming in at 11 p.m. for the same evening.
25–40%
new patient acquisition lift in 90 days
$3,500+
average first-year value of an injectables patient
100%
of calls recorded and transcribed for compliance
24/7
coverage for social-ad leads
LOULOU is built with HIPAA-aligned data handling: encrypted in transit and at rest, BAA available, scoped data retention, and audit logging. We do not transmit PHI to third-party LLM providers without your explicit written approval and a compliant configuration.
No — and that is intentional. LOULOU is trained to recognize clinical questions and respond with pre-approved language that books a consultation with a licensed provider rather than offering medical guidance. Your scope-of-practice rules are configurable.
LOULOU integrates with Boulevard, Aesthetic Record, PatientNow, Mindbody, Symplast, Nextech, and other major aesthetic practice management platforms via API.
Yes. LOULOU is fluent in Brazilian Portuguese and is widely used by Miami hotels and restaurants serving the city's significant Brazilian visitor base.
Yes — Art Basel, Miami Music Week, and major sporting events create call volume that overwhelms staffing models. LOULOU absorbs the entire surge without adding headcount.
LOULOU AI answers every call for Miami med-spas — 24/7, in 30+ languages, with the warmth your guests expect.
See LOULOU handle a med-spa intake call→